TERMS AND CONDITIONS
Terms and Conditions
Introduction
Welcome to HiViz Workwear.com.au ("Website"), operated by Ideal Workwear Pty Ltd (ABN 77 658 346 706)
Consent
By using our Website, you agree to comply with and be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, please refrain from using the Website. We may update these Terms and Conditions periodically without prior notice, so we encourage you to review them regularly.
These Terms and Conditions do not affect your statutory rights.
Disclaimer and Liability
We strive to ensure that the information on our Website is accurate; however, we do not guarantee the accuracy or completeness of the content. All products are provided on an “as is” basis.
We are not responsible for any losses or damages arising from the use of our Website or any linked sites.
Privacy
Your privacy is crucial to us. Our Privacy Policy, which outlines how we collect, protect, store, and use your personal information, forms part of these Terms and Conditions.
Pricing and GST
Prices on the Website are quoted in Australian Dollars and include GST. Some prices may also show GST exclusive. Sale prices reflect savings from the regular price, which is based on the recommended retail price set by suppliers and market conditions.
Prices are subject to change, and those displayed are only valid online at the time shown.
Customer Communications
We will communicate with you via email and phone regarding your order. By registering or placing an order on our Website, you consent to having your contact details added to our database. Occasionally, we may send you marketing materials about promotions and new products. If you prefer not to receive such communications, you can unsubscribe using the link provided in the emails or contact us directly.
Order Acceptance
Receipt of an order confirmation does not constitute acceptance of your order or our offer to sell. We reserve the right to accept or decline your order at any time after receipt, for any reason. All orders must be approved with an acceptable method of payment. We may require additional verification or information before processing your order.
Delivery
We deliver across Australia. Delivery times are estimates and may vary. We use recycled packaging for all orders. We are not liable for late deliveries or any losses, liabilities, costs, damages, charges, or expenses resulting from delays.
Acceptance of Goods
Upon delivery, you agree to inspect the goods for any faults, defects, or damage and notify us within 5 working days if there is an issue.
Returns and Refunds
Please refer to our return policy for information on returns and refunds.
Warranties
It is your responsibility to ensure that purchased products are suitable for your needs and requirements. We do not guarantee that the products will meet your individual requirements.
All warranties provided are those of the manufacturer, not of Ideal Workwear Pty Ltd.
Clearance Items
Items marked as Clearance on our Website are final sale and cannot be returned for a refund or exchange, except if the item is faulty or incorrect.
Payment Information
All online payments will appear on your bank statement as "Ideal Workwear Pty Ltd" or "Ghanshyam Trust."