PRIVACY POLICY

General Information

At HiViz Workwear (HWW), we are committed to safeguarding your privacy. We handle all personal information confidentially and in compliance with the Privacy Act 1988 and the Australian Privacy Principles. We collect, use, and disclose personal information from:

  • Customers visiting our stores
  • Users of our online shop
  • Visitors to our website

The types of information we collect may include:

  • For account customers or online store users: Name, postal address, telephone number, and email address
  • For online store transactions: Name, mailing address, phone number, and credit card details
  • For website visitors: Details of website usage

We collect this information through:

  • Requests submitted via our contact page
  • Orders placed through our online store
  • Information provided in our physical stores
  • Ongoing interactions with our website

We may share certain information, such as your name and address, with third-party service providers (e.g., delivery companies or data entry services) to assist in providing services on our behalf. These providers are not authorized to use your personal information for any other purpose.

We may use your information to process transactions, manage your account, and inform you about upcoming sales, specials, and promotions.

Credit card numbers are not stored in our systems, adhering to the highest PCI-DSS standards.

Our online store is hosted by BigCommerce, which provides the e-commerce platform for our products and services. Your data is stored on BigCommerce’s secure servers in accordance with their privacy policy, which you can review here.

Cookies

HWW may use cookies to collect information from you. Cookies help identify your computer to our server and enable a personalized experience on our website. You can disable cookies through your browser settings, but doing so may affect the personalization of your experience on the IWW website.

Security of Your Information

We implement industry-standard security measures to protect your personal information. However, to the fullest extent permitted by law, we do not accept responsibility for any loss, misuse, unauthorized access, disclosure, alteration, or destruction of personal information you provide to HWW.